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Privacy Policy

Aimdesk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI receptionist service.

Information We Collect

Information You Provide

  • Account Information: Name, email address, phone number, business name, and billing information
  • Business Data: Information about your business operations, services, and preferences to customize your AI receptionist

Information Collected Automatically

  • Call Data: Call recordings, transcripts, caller information, and call metadata
  • Usage Data: How you interact with our dashboard and features used

How We Use Your Information

We use your information to:

  • Provide and improve our AI receptionist service
  • Process appointments and manage leads on your behalf
  • Customize the AI receptionist to match your business
  • Send service-related communications
  • Process payments

Call Recording

Our AI receptionist may record calls for quality assurance and service improvement. You are responsible for complying with call recording consent laws in your jurisdiction.

Data Sharing

We do not sell your personal information. We may share data with service providers who help operate our service (cloud hosting, payment processing, AI/voice providers).